erstellt von:

Hannah Schabert und Susanne Grossmann

herausgegeben von:

Experts Fund for Municipal Partnerships Worldwide

Beschreibung:

LgWSC faces significant challenges, including aging assets nearing the end of their lifespan, a lack of resilience and water losses amounting to 58%. Staff often lack the necessary training at the technical levels, and the need to expand infrastructure is high to accommodate the rapidly growing population. The utility partnership with LgWSC began in 2021 with a joint performance improvement plan, identifying Asset Management and Data Quality Management as key gaps.

This good practice offers insights into the Water Supply group's endeavors to meet the utility's objectives of reducing water losses (NRW – Non- Revenue Water) up to 40% by 2025 and enhancing resilience, reliability, and efficiency.

Measures that have led to positive changes include various training courses on occupational safety, surveying data and working safely with asbestos pipes. The project also aimed to enhance the company's GIS data management and sewer network monitoring.

A lesson learnt suggests conducting a comprehensive assessment of procurement rules at the project's outset for smoother processes and for avoiding procurement delays. The partnership has fostered a high level of motivation and responsibility among LgWSC employees, driven by initial results and personal development opportunities. In the future, the utility will share its experiences and lessons learned with other utilities in Zambia.

Sprache:

English

Seitenzahl:

2

Copyright:

GIZ, Service Agency Communities in One World (SKEW) of Engagement Global